Getting Started

This is a quick guide to help you get started with registering and using Guestbook 24/7. If you have not already registered to use Guestbook 24/7 then review the registration process and get registered.

To login browse to app.guestbook247.com and use your valid user ID and password. You will then see the homepage, this shows you a lot of useful information, such as an availability calendar, up and coming arrivals, departures, payments coming due and recent enquiries. Hopefully during registration you opted to have some demo bookings added to the system for you, if so you're homepage will show these bookings, as below. Click on image to see in full size

Active portal page

To see the details of an individual booking you can click on it from the availability calendar or from one of the list. This is how the quick pop up booking view looks -

Pop up booking view

Click on the tabs to dig deeper into the booking. If you need to edit the booking then simple click "Edit". This will bring up the full booking edit page.

Demo Bookings

During registration you probably opted to have demonstration bookings and guests added to the system. These are regular booking records that you can edit or delete as you please. The system will display a notification on the homepage that you have demo bookings present. Once you have had a play with Guestbook 24/7 and hopefully decided to use for real then you can either opt to delete all the current bookings and guests or to keep the demo bookings and guests on the system. You can access Manage Demo Bookings page from the menu option Setup | Demo Bookings or from the notification message on the home page to decide what to so with the demo data.

Settings

The settings page allows you to configure several important properties about your business and the way Guestbook 24/7 behaves. The settings are available from the Setup | Settings menu. From this page you can configure things like whether to receive daily email summaries, the type of child age bands to use and to set your terms and conditions for guest to review and agree to through the Online Guest Confirmation feature.

Customise Bookings Sources

For each booking you can select the booking source (marketing channel) the booking originated from. This maybe from your own website, via a tourist office or various online booking sites. This is valuable information for reporting and analysing your business. You can add, edit, remove booking  sources to suit your needs. See the Booking Sources page for more info.

Importing Data

If you already have booking and guest data in another system or a spreadsheet for instance there's a feature to import data direct into Guestbook 24/7. Please review the Data Import page for details.

Manage Rooms

During registration you would have indicated how many rooms your property has. The system has automatically added these rooms for you but now you can change options for each room such as the maximum occupancy & the rooms names. See the Manage Rooms page for full details


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